As customers increasingly use mobile technology for merely everything, retailers are hard-pressed to create convenient shopping platforms that allow customers to shop when and how they please. It means creating mobile technologies that enable customers to view in-store inventory line, purchase items online and pick up in-store.
As such, the use of customer-centric commerce (designing a business with more focus on customers rather than sales channels) has become invaluable. If done correctly, the strategy increases not only sales but also customer loyalty. A customer-centric approach to commerce creates a platform for retailers to respond promptly to their customers while getting a deeper understanding of each of their clients’ needs.
Retailers have to incorporate apps such as Freedom in their day-to-day activities that create an incredible shopping experience at malls and stores right from the comfort of your smartphone.
Freedom app allows shoppers to enjoy a quick and easy shopper experience. You only need to Install the Freedom app and begin to shop. The app enables users to:
- Check all shopping malls and arcades around their locality.
- Check out all the trending offers in the shopping malls.
- Look out for their favorite apparel stores and enjoy any discounts on offer.
- Receive instant discount codes by showing interest in an offer.
- Sort out various searches by category.
With Freedom App, retailers can now integrate the physical shopping experience with location-based in-app mobile advertising. This way, retailers enjoy the following benefits:
- Increased engagement with their customers
- Increased product and brand awareness.
- Quickly develop a new retail revenue platform.
- Create a more personalized experience for shoppers that is convenient and relevant.
As mentioned earlier, customer-centric commerce is centered around the customer and his needs and Freedom App comes to help retailers to meet these requirements by:
- Maintaining an all-around customer approach: we live in a world where consumers demand that companies understand their needs and meet them efficiently. They no longer settle for half-arced services.
- The Freedom App allows retailers to gain a comprehensive insight into customers’ expectations, behavior, product preferences and efficiently meet them.
- Helping customers make intelligent buying decisions: some products are not always available in their choice locations. But, with Freedom App, they get to know where to get it and the cost thus making informed buying decisions.
Download Freedom App from Android Play Store : https://goo.gl/cSgEvU
Yogesh Huja, Founder
Freedom Smart Labs Ltd